Flood Cleanup
Flood damage poses serious structural and health risks for homes and businesses alike. As Nemeks, we provide professional 24/7 flood cleanup and drying services across Turkey, with a primary focus on Istanbul, Ankara, Bursa and Izmir.
Call 0850 303 99 23 now to have our expert team reach your location the same day.
What Should You Do in the First 24 Hours After a Flood?
The sooner water damage is addressed, the less it spreads. Follow these steps while waiting for our professional team to arrive:
- Shut off the main water valve if accessible.
- Switch off the electrical panel safely — never touch electrical appliances in a wet environment.
- Move valuables and important documents to a dry area.
- Open windows and doors to allow ventilation.
- Document the damage with photos and videos (important for insurance claims).
- Call 0850 303 99 23 immediately to dispatch a professional drying team.
⚠️ Warning: Flood damage left untreated for more than 24–48 hours will almost certainly lead to mold growth, significantly increasing remediation costs.
Our Flood Cleanup Service Scope
Nemeks teams manage the entire post-flood process from start to finish:
1. Emergency Water Extraction
High-capacity industrial water pumps are used to rapidly remove standing water. This is the critical first step in preventing mold and fungal growth.
2. Floor and Wall Drying
Industrial dehumidifiers and heating systems are used to thoroughly dry floors, walls and ceiling cavities. The process applies to all surface types — hardwood, laminate, concrete or ceramic tiles.
3. Furniture and Belongings Recovery
Furniture, rugs and textiles exposed to water are treated with specialized drying techniques to maximize recovery. Early intervention significantly increases the amount of belongings that can be saved.
4. Disinfection and Sanitation
The risk of bacterial and fungal growth is high after water damage. Professional disinfection treatments restore the space to a safe hygiene standard.
5. Moisture and Humidity Measurement
Upon completion, moisture meters are used to measure wall, floor and air humidity levels. A report is issued confirming that target moisture levels have been reached. Long-term moisture prevention measures are also available through our moisture removal service.
Why Nemeks?
- 24/7 emergency response — we're on-site the same day
- Branches in 6 cities — Istanbul (European & Asian sides), Kocaeli, Bursa, Ankara, Izmir
- Professional dehumidification and structural drying equipment
- Trained, experienced technical teams
- Damage reports suitable for insurance claim processes
- Free site inspection and consultation
Types of Properties We Serve
- Residential (apartments, villas, detached houses)
- Offices and commercial premises
- Warehouses and factories
- Hotels and shopping centers
- Basements and parking facilities
- Lofts and mezzanine floors
Our Service Locations
| City | Branch Location | Service Hours |
|---|---|---|
| Istanbul (European Side) | Güngören – Güneştepe Mh. | 24/7 |
| Istanbul (Asian Side) | Ataşehir – Atatürk Mh. | 24/7 |
| Kocaeli | Çayırova – Şekerpınar Mh. | 24/7 |
| Bursa | Nilüfer – Ataevler Mh. | 24/7 |
| Ankara | Polatlı – Cumhuriyet Mh. | 24/7 |
| Izmir | Torbalı – Ayrancılar Mh. | 24/7 |
Frequently Asked Questions
How quickly can you arrive after a flood?
For calls within Istanbul, we typically arrive within 1–2 hours. In other cities, our maximum response time is 3–4 hours. Call 0850 303 99 23 to get an estimated arrival time.
How long does the drying process take?
Typically between 3 and 7 days, depending on the extent of damage and the building materials involved. Reinforced concrete structures may require additional time. We monitor progress daily with moisture measurement devices.
Can I get a report for my insurance company?
Yes. We provide a comprehensive technical report covering damage assessment, all procedures carried out and final moisture readings. This report can be used for insurance claim processes.
Can hardwood and laminate floors be saved?
In most cases, yes — provided intervention is prompt. Early drying dramatically increases the success rate before warping or deformation sets in. Learn more about our floor drying service.
What if there is mold present?
If visible mold is detected, professional mold removal and surface disinfection are carried out in addition to the standard drying process. Ozone gas sterilization is also available as part of our service offering.
How is pricing determined?
Pricing is based on the affected area, depth of damage and equipment required. A clear quote is provided following a free site inspection — no hidden fees.